Frequently Asked Questions

• Are Ohgafas.com products original?

All of our products are 100% Original, have their Certificate of Originality, case and suede. We are Oficial Distributors of all the Brands that appear in the web with their corresponding Warranty.

• Which are the admitted payment methods?

You can pay by CreditCard or PayPal.

• How long do i have to make a return?

You have 30 days to make a return since you received the products. For more information see our Change and Returns policy.

• What warranty do Ohgafas.com glasses have?

The Ohgafas.com glasses have 2 years warranty.

• How can i contact with Customer Service Ohgafas.com team?

You can send a Whatsapp! to +34 683 12 40 81, use the Contact form or send an email to hola@ohgafas.com.

• How long is the delivery at Ohgafas.com?

If the products have InStock! label you will receive it in 24/48h. Otherwise, you will receive between 8 to 18 working days (depends on the availability of the model).

• Is there any responsible optics of this Website?

Of course! And also we are Qualified Opticians with more than 30 years of experience.

• What is de Size?

The size is the horizontal or width measurement, in millimeters, of each of the two lenses. It is like the size of the glasses. Most models are only manufactured in one size.

• What is Polarized lenses?

The Polarized Lenses are lenses with an special treatment with which the annoying glitter and sparkle of different reflections disappear, improving the contrast.

• Do you have the same prices in the physical store as in the online store?

Yes, sun and prescription frames are the same price. Prescription lenses have a special price on the web, which is not the same as in a physical store.